Privacy Policy

Who we are

Vitafresca.com respects your privacy and protects your personal data in accordance with legal regulations.

Subject to the Privacy Policy

This policy refers to the way in which Vitafresca.com processes personal and other data that can be used for personal identification, such as your name and surname, unique ID number, ID card number, tax number, telephone number, address, e-mail address, as well as additional demographic information that is otherwise not publicly available, including information regarding your use of Vitafresca.com products and services. Personal data is any information relating to an identified natural person or an identifiable natural person, and an identifiable person is a person whose identity can be determined directly or indirectly.

Collection of personal data

Vitafresca.com collects and processes your personal data when you register as a user of its products and services, when you register online on its websites as a user of online services, when you visit its websites or the websites of certain Vitafresca partners .com, as well as when you participate in promotions or prize games. Vitafresca.com can register you as a user of the products and services through the defined points of sale as well as online through its pages defined for registration.

When you register, we ask you for personal data, and according to the needs and services, Vitafresca.com may ask for additional data.

When you register online, especially when the transfer of strictly confidential information is required, Vitafresca.com protects the flow of your personal data through the network with the SSL protocol for information protection.

Vitafresca.com collects information about your transactions with it and its business partners, including information about payment for the products and services it offers.

Vitafresca.com may collect information about your visit, including the pages you view, the links you click and other activities related to Vitafresca.com sites and services and may make records of user activity.

Please note that if you disclose personal data through Vitafresca.com groups or other public online forums, they may be collected and used by others. Therefore, we advise and warn you not to disclose your personal data online to strangers, in order to prevent their unauthorized use or abuse.

Use, sharing and disclosure of information

1. Vitafresca.com collects and processes your personal data for: · Registering buyers and sellers on Vitafresca.com’s online service · Improving services · Billing for services · Displaying personalized content and promotional materials (advertisements) according to your interests, based on your express consent · Conduct research on products and services that will contribute to the improvement of services to you.

2. Vitafresca.com uses your personal data and your accounts to communicate with you. This means that Vitafresca.com: · May send certain mandatory notices and letters such as welcome letters, payment reminders, information on technical service issues and security notices, electronic letters to your e-mail address for notification in the process of registration for a certain product or service of his, etc. · May send periodic letters to users, which are considered part of the Vitafresca.com service · May occasionally send you promotional emails or electronic notifications via Viber, WhatsApp and similar applications in order to inform you about other and new products or services available from Vitafresca.com, whereby you reserve the right to inform us back that in the future you no longer wish to receive information of this type.

3. Vitafresca.com processes your personal data only for the purposes for which they were collected, which are described in more detail in point 1 of this article. Vitafresca.com may perform processing for other purposes based on your consent or in the following cases: · Processing of personal data by trusted partners working on behalf of or with Vitafresca.com, based on processing agreements data with which they are committed to security and confidentiality of personal data. These companies, on behalf and on behalf of Vitafresca.com, may use your personal data to communicate with you about Vitafresca.com product and service offers. These companies can process your personal data in accordance with the instructions they receive from Vitafresca.com. They do not have the right to process your personal data for purposes that are not in accordance with the agreed business cooperation. · Processing of personal data by competent authorities based on a court order and in court proceedings where there is a legal basis for it. · Your personal data may be given for further processing to another legal entity if the legal entity of Vitafresca.com changes (merger with or annexed to another company, transformation of the company, opening of another company with the same owners). In this case, Vitafresca.com will notify you before your data is given to the new legal entity for processing and before their processing becomes subject to a different Privacy Policy.

Use of Cookies

A cookie is a small text file that is placed on your hard drive by your website server. Cookies contain information that can be read later by the web server in the domain that issued the cookie. Cookies cannot be used to operate programs or transmit viruses to your computer.

1. Vitafresca.com uses “cookies” to enable you to sign up for Vitafresca.com services and to help you personalize your online experience.

2. Vitafresca.com can set and have access to Vitafresca.com cookies on your computer.

3. Vitafresca.com provides advertising space on its web pages for other companies. Some of these advertisements of other companies may set cookies and have access to them on your computer. The use of cookies by other companies is subject to their own privacy policies and not to these General Terms and Conditions. Advertisers or other companies do not have access to Vitafresca.com cookies. Vitafresca.com does not have access to cookies that may be placed on your computer by the advertising networks of other companies.

Control of your e-mail accounts and your information

1. You can change your Account information and change your direct marketing preferences at any time by accessing the website.

2. We reserve the right to send you certain notifications that are related to the services of Vitafresca.com, such as service announcements, administrative messages and information and notifications that are considered part of your accounts, and for them the possibility is not offered to choose not to receive them.

3. To delete your Vitafresca.com account, you need to send us an email with the information such as name, surname, phone, email and text that you want us to delete your profile, as well as the reasons why you want to stop using Vitafresca.com services. .com after you confirm to us by phone that you want us to delete your profile, the same will be done by us.

Confidentiality and security

1. Access to your personal data in Vitafresca.com is limited to those employees and merchants who trade through Vitafresca.com that we believe have a real need to come into contact with that data in order to enable you to receive the requested services or products .

2. We take all the necessary technical and organizational measures to ensure the security and confidentiality of your personal data, all in accordance with the existing legal regulations in this area, in order to protect them from unauthorized access, unauthorized disclosure, unauthorized processing or abuse.

3. When we transmit sensitive data (such as a credit card number or password) over the Internet, we protect it by using encryption, such as the Secure Socket Layer (SSL) protocol.